Before you send

We reply Mon–Fri, 9am–5pm EST (usually within 1–2 business days). For the fastest resolution, include:

  • Product & version (e.g., KeyDash v1.2)
  • Device/vehicle details (year/model, ECU, wiring)
  • Exact steps to reproduce the issue
  • What you expected vs. what happened
  • Screenshots or short video (paste a link) and logs if available

Tip: If reporting an error, paste any on-screen message and the approximate time it occurred.

Contact

Attach logs, screenshots, or short videos (max ~32MB per file).

For large files, you can also paste a link (Google Drive/Dropbox/Imgur/YouTube) in your message.